Consumer Support Service (End to End)

Digital home entertainment systems are getting more complex all the time, but consumers still expect an effortless, plug-and-play experience with every new purchase. When an installation doesn’t go as expected, or a device fails to perform to its potential, customers demand answers. That’s why we offer Simplay HD Consumer Support Services – to help customers get the no-hassle home entertainment experience they expect. We stand behind every Simplay HD verified end-to-end system offering frontline support, which in turn helps manufacturers and retailers minimize product returns and service calls.

First Name:
Last Name:
Phone:
Email:
Verify Email:
Terms:	Please review and agree to the following Terms of Service. SIMPLAY PRIVACY POLICY Registration data and certain other information about you is subject to our Privacy Policy. For more information, see our full privacy policy at www.simplayhd.com/privacy. MODIFICATIONS TO THE PROGRAM Simplay reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Program (or any part thereof) with or without notice. You agree that Simplay shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Program. NO WARRANTY; LIMITATION OF LIABILITY THE PROGRAM IS PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. SIMPLAY EXPLICITLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO (I) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT; (II) ANY WARRANTIES ARISING OUT OF COURSE-OF-DEALING, USAGE, OR TRADE; AND (III) ANY WARRANTIES THAT THE INFORMATION OR RESULTS PROVIDED IN, OR THAT MAY BE OBTAINED FROM THE PROGRAM, ARE ACCURATE, RELIABLE, COMPLETE, UP-TO-DATE, OR PRODUCE SPECIFIC OUTCOMES. YOU ASSUME ALL RISK FOR ALL DAMAGES, INCLUDING BUSINESS LOSSES, DAMAGE TO YOUR COMPUTER SYSTEM, DAMAGES RESULTING FROM COMPUTER VIRUSES AND LOSS OF DATA, WHICH RESULT FROM YOUR PARTICIPATION IN THE PROGRAM. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SIMPLAY OR THROUGH THE PROGRAM SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. YOU EXPRESSLY UNDERSTAND AND AGREE THAT SIMPLAY AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SIMPLAY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR PARTICIPATION IN THE PROGRAM. IN NO EVENT SHALL SIMPLAY’S AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM THE PROGRAM EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO SIMPLAY IN CONNECTION WITH THE PROGRAM IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM AND (B) $100.00. THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SIMPLAY AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. GENERAL These Terms constitute the entire and exclusive understanding and agreement between you and Simplay regarding the Program and, except as provided herein, may only be amended by a written agreement signed by authorized representatives of the parties. When you use or purchase other services from Simplay, you may be subject to additional terms and conditions. These Terms and all matters relating to the Program shall be governed by U.S. federal law or the laws of the State of California without regard to its conflict of law provisions. Any legal action or proceeding relating to the Program shall be instituted in a state or federal court in Santa Clara County, California. You and Simplay Labs agree to submit to the personal and exclusive jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding. The failure to require performance of any provision shall not affect Simplay’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself. In the event that any part of these Terms is held to be invalid or unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remaining parts will remain in full force and effect. Program benefits are personal to you and non-transferable. You may not assign your rights hereunder nor may you sell, trade, resell or exploit for any commercial purposes, any portion of the Program.
	AgreeDisagree
Components:	Please select all of the components in your set-up. Televisions: Set-top Boxes: DVD Players/Digital Media Adapters: A/V Receivers: Home Theater Systems: Cables: Projectors: Video Cameras: Switch Boxes:
Question:	Please enter your support question based on your HD set-up.
Newsletter:	I would like to receive Simplay HD's Online Newsletter
	By submitting your information, you agree to Simplay's Privacy Policy and Terms of Use