Privacy Policy
Privacy Policy of
Simplay Labs LLC ("SIMPLAY")
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy to explain how your personally identifiable information is collected (both on-line and off-line) and used, and to explain the choices you can make about the way your information is used. To make this notice easy to find, we make it available by a web link on our homepage.
SIMPLAY does not sell or share the personally identifiable information it collects from you with third parties except as described in this Privacy Policy. This Privacy Policy is subject to any specific SIMPLAY affiliate Privacy Policy that may apply and our privacy practices may vary as required by local law.
If you would like to contact SIMPLAY without submitting personally identifiable information online, you can contact us by using the contact information provided on our web pages.
The Information We Collect
If you wish to contact SIMPLAY, we typically ask you to provide personally identifiable information, such as name, address, phone number, e-mail address, as well as information about the products you are using. This information helps us to reply to you. To use certain parts of this website, you may be required to complete the registration form and provide contact information (such as name and email address). If you are making a purchase on-line, we will also require your credit/debit card information, expiration date, billing address, shipping address and related information. If you refuse to provide the information that SIMPLAY requires in order for SIMPLAY to provide you with a product, service or information, you will not receive the product, service or information.
How We Use Information
SIMPLAY may share the information it collects with SIMPLAY's affiliates, agents and partners so that SIMPLAY and its affiliates, agents and partners can:
- respond to your questions
- provide services, including customer support
- provide you with product news and newsletters, including information about events, seminars, updates and helpful tips regarding the products and services of SIMPLAY and its partners and affiliates
- enable you to participate in contests
- send you information, special promotions and commercial advertisements regarding the products and services of SIMPLAY and its partners and affiliates
- contact you with surveys to help us improve the way we do business
- allow you to register with us and sign up for online services and products
- create and maintain OEM, reseller and distributor partnerships
- notify you about administrative matters relating to the SIMPLAY website and the products and services of SIMPLAY and its partners and affiliates
- improve the products and services of SIMPLAY and its partners and affiliates, and the way we do business
SIMPLAY's partners include independent vendors, service providers, contractors, suppliers, licensors, licensees, contractors, distributors, resellers, dealers, OEMs and other parties who have a business relationship or a potential business relationship with SIMPLAY.
When you request or order products, information or services, SIMPLAY may transfer your personally identifiable information to a SIMPLAY affiliate, agent or partner. In some instances, when SIMPLAY does this, the SIMPLAY affiliate, agent or partner may share information with an unaffiliated third party for purposes related to your request or order, such as fulfilling a request, providing or receiving information related to the request, providing or receiving a service related to the request, processing credit, obtaining export clearance and arranging for shipping and handling.
While SIMPLAY cannot guarantee complete security of the information we collect from you, whenever SIMPLAY transfers personally identifiable information to SIMPLAY's affiliates, agents and partners, it is with the understanding that the information should be used for the purposes described in this Privacy Policy and that reasonable measures should be taken to aid against unauthorized access to such information.
SIMPLAY may use cookies to track the number of users to our website over time, recognize repeat visits to our website and to facilitate Web navigation and online shopping. SIMPLAY may also use cookies to track pages visited during a single session. SIMPLAY may use cookie information to adjust the presentation of our website and to make it more effective. We may use cookies to store user preferences, record session information, record user-specific information (such as the pages the user accesses or visits), alert users to new areas that we think might be of value to them, market products and services to users and record past activity at a site. SIMPLAY may also use IP addresses to analyze trends, administer the SIMPLAY website, track user's movements and gather broad demographic information. SIMPLAY may link the information it collects by the use of cookies to specific personally identifiable information.
Some of our partners may use cookies on our site. However, we have no access to or control over those cookies.
Personally identifiable information may be combined with business information. Information collected on-line may be combined with information collected off-line. Personally identifiable information may be enhanced or merged with data from third parties for the purposes of marketing.
In the event of a merger, acquisition, spin-off or other transaction related to SIMPLAY, a SIMPLAY business unit or a portion of SIMPLAY's assets, SIMPLAY may transfer the information collected from you to the surviving party, acquiring party or other party related to the transaction. When SIMPLAY believes it is required by law, SIMPLAY may also share that information with government agencies and authorities and as requested in court or administrative proceedings.
SIMPLAY reserves the right to disclose the information it collects if SIMPLAY believes that such disclosure is necessary to comply with applicable law or legal process, to avoid liability for SIMPLAY and/or its affiliates, agents and partners, and/or to protect the rights and property (including intellectual property) of SIMPLAY and others, including SIMPLAY's affiliates, agents, partners and customers. Further, SIMPLAY may disclose the information it collects if SIMPLAY suspects that an individual or entity has provided fraudulent or illegal information, has committed an illegal, fraudulent or wrongful act or omission, has attempted to pose as someone else, or has attempted an unauthorized use or access of any computer system or website.
The information that SIMPLAY collects may be collected, transferred to, stored and processed in the United States and any other country in which SIMPLAY and its affiliates, agents and partners maintain facilities. By using this website or providing your information to SIMPLAY, you consent to such transfer of your personally identifiable information. You may opt-out of such transfers by following the opt-out procedures set forth below.
Our Commitment to Data Privacy
While SIMPLAY cannot guarantee complete security of the information we collect from you, we have put in place physical, electronic and managerial procedures to aid in the prevention of unauthorized access to and improper use of the personally identifiable information we collect from you and to aid in the accurate maintenance of this personally identifiable information.
To the extent permissible under applicable law, SIMPLAY and its agents, affiliates and partners shall not be liable for any punitive, exemplary, incidental, reliance, consequential or indirect damages relating to this Privacy Policy or data protection.
Our Commitment to Children's Privacy
SIMPLAY does not knowingly collect, use or distribute personal information from children under the age of 13. SIMPLAY requests that children under the age of 13 not use the SIMPLAY website nor submit any personal information to SIMPLAY. If SIMPLAY obtains actual knowledge that it has collected personal information about a child under 13, SIMPLAY will take reasonable measures to delete that information from our database. .
How You Can Access and Correct Your Information
You can request access to correct your personally identifiable information by contacting us at the following:
Simplay Labs, LLC
1060 East Arques Ave.
Sunnyvale, CA 94085
Phone: 408-616-4000
Toll free: 1-888-436-4411
Fax: 408-830-9530
Email: admin@simplaylabs.com
You may correct factual errors in your personally identifiable information by sending us a request that credibly shows error. SIMPLAY reserves the right to verify your identity before granting access to this information or making corrections, and reserves the right to deny access to anyone who does not confirm their identity to SIMPLAY's satisfaction.
How You Can Opt-Out
You have choices about how your information is used and transferred. If you do not wish SIMPLAY to use your information to send you promotions and commercial advertisements regarding the products of SIMPLAY and its partners and affiliates, you may opt-out of such communications by contacting SIMPLAY as set forth below. If you do not wish SIMPLAY to transfer your information to SIMPLAY's affiliates, agents and partners so that they may send you promotions and commercial advertisements, you may opt-out of such a transfer by contacting SIMPLAY as set forth below. If you do not wish to receive promotions and commercial advertisements through email or SMS messages, you may opt-out of receiving such communications by contacting SIMPLAY as set forth below. If you do not wish SIMPLAY to transfer your information to the United States or outside of your country for processing, you may opt-out by contacting SIMPLAY as set forth below.
To opt-out, please identify the subject of your communication as "Remove," specify the types of uses or transfers of your personally identifiable information that you wish to opt-out of, and contact us as follows:
Simplay Labs, LLC
1060 East Arques Ave.
Sunnyvale, CA 94085
Phone: 408-616-4000
Toll free: 1-888-436-4411
Fax: 408-830-9530
Email: admin@simplaylabs.com
If you opt-out, SIMPLAY reserves the right for SIMPLAY and its affiliates, agents and partners to continue to use and transfer your information in order to process and fulfill your orders and requests for service, information and products and to notify you about administrative matters relating to the SIMPLAY website and the products and services of SIMPLAY and its partners.
Contact Us
We welcome questions or comments about our Privacy Policy. You may also contact us if you feel that your personal information is used in a way inconsistent with this Privacy Policy. You can do this by contacting us as follows:
Simplay Labs, LLC
1060 East Arques Ave.
Sunnyvale, CA 94085
Phone: 408-616-4000
Toll free: 1-888-436-4411
Fax: 408-830-9530
Email: admin@simplaylabs.com
Policy Updates
SIMPLAY may revise its Privacy Policy from time to time. Please revisit this site on a regular basis to check for any revisions and SIMPLAY's then-current Privacy Policy. You may opt-out of the usages specified in the then-current Privacy Policy at any time by following the opt-out procedures specified in that Privacy Policy.
Date of this Last Policy Update: January 1, 2006.